Trends, Achievements, and Perspectives
I suspect everyone experiences awkwardness or discomfort or even fear during some conversations whether with a spouse, child, parent, colleague, employer, or neighbour.
I recall decades of my life avoiding uncomfortable situations until it was absolutely necessary to have the conversation. I would turn deep red. My chin would tighten up to the point where my lips hurt. I would sputter. I would make concessions. I would give up.
Over the course of many years, I learned many assertiveness strategies and began understanding my self-worth and where my professional and boundaries were located.
I learned that conversation thought to be difficult can yield productive and important behaviour changes.
It took a while, but I developed strategies that included preparing for the conversation removing assumptions and preconceived ideas I might have about the topic or the person.
Through some training, I developed an attitude of discovery and curiosity demonstrating acknowledgment of feeling and understanding the shared information showing that I’ve heard and understood.
Now, in leadership roles as I advance in my career, developing greater empathy and compassion is another facet that I find help facilitates productive and respectful conversation.
To open the conversation that might be sensitive for the other person, here are some statement that I use: